Universal Design for Customer Engagement in Tourism Services by National Standards Authority of Ireland
The Irish Standard I.S. 373:2013 Universal Design for Customer Engagement in Tourism Services is available as a free PDF downloadable document in English.
We may not copy the document or offer it for downloading here.
Order via the NSAI website
Catalogue search (unregsitered user) http://www.standards.ie/cgi-bin/main_frames?DATA=53AFCC60:
Insert the Standard number I.S. 373:2013 and / or the title Universal Design for Customer Engagement in Tourism Services
You must then register with the online publishing company in order to receive a free copy of the document.
1 Swift Square, Northwood, Santry Dublin 9, Ireland
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T +353 1 857 6730
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The National Disability Authority of Ireland - Centre for Excellence in Universal Design (CEUD) has made a set of Toolkits to help service providers design their tourism communications, making them accessible for all customers.
To obtain copies of the Toolkits, which are also free of charge, visit: http://www.universaldesign.ie/tourism