35 Vodaphone Stores Receive the AENOR Accessibility Certificate

Vodafone España has been awarded the Universal Accessibility Management System Certificate for 35 of its stores. The certificate has been granted against Standard UNE 170001-2:2007 by the Spanish Association for Standardisation and Certification (AENOR).

This way, Vodafone España has become the first company in Spain to obtain said AENOR certification for a wide commercial chain. The certificate obtained covers 44% of the Vodafone España stores, distributed across the Spanish territory. The certificate is expected to cover the whole commercial chain by June 2011.

The organisation ensures that everyone, with or without disabilities, can access and enjoy the services provided in the Vodafone España stores, including all activities relating to sales, information, recruitment and the after-sales and telecommunications services.

Prior to awarding this certification, AENOR auditors assessed the installation of stairlifts, ramps, alternative means of access, suitable signposting, location of shelving to attend to people with reduced mobility and magnetic loops for persons using hearing aids, among other issues.

AENOR has so far awarded 25 Accessibility certificates to Spanish organisations, ranging from museums to beaches.

Visit the AENOR website to order UNE 170001-2:2007