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Confortel Hotels, Spain, Receives Three New Certificates of Universal Accessibility from AENOR

21/03/2010 | 0 comments

Confortel hotel photoOn 23 December 2009 the Confortel Hotels, Almirante, Barcelona Confortel Bel Art and the Confortel Puerta de Triana in Seville, received the Certificate of Accessibility of the Spanish Association for Standardisation and Certification ( AENOR ), UNE Universal Accessibility 170001-2:2007.

By obtaining these three, new certificates, the hotel chain of the ONCE Business Corporation now has eight venues with this distinction.

Hotels Confortel Suites Madrid, Confortel Auditori Confortel Barcelona received this label last July while the Confortel Alcalá and Norte Confortel Pío XII, in Madrid achieved the label in January 2009 and June 2007, respectively.

The Universal Accessibility Certification established by AENOR guarantees to any person, with or without disabilities, equal access and enjoyment of the services provided by the establishment.

The aim of Confortel Hotels is to reach excellence in accessibility, eventually aiming to achieve AENOR certification for all its establishments.

Confortel Hotels is a pioneer in the promotion of accessible tourism and intends to continue incorporating new technical facilities in this regard. Currently, all hotels have fully adapted rooms, designed with the same aesthetic criteria as other facilities in the chain.

In addition, Confortel means universal accessibility as a precondition. For this reason all staff undergo training, when joining the chain, on how to make the hotel services accessible to all customers, regardless of whether they have disabilities or not.

 

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General Information

Submitted by: Ivor Ambrose
Author(s): Confortel
Language(s): ES

Reference

Publisher: Confortel Hotels
Date published on the web: 23/12/2009
Source: http://www.confortelhoteles.com/es/noticias/confortel-certificacion-universal-accesibilidad-aenor/

Keyword(s)

Accessibility auditing | Accessibility information, access guides | Customer relations | Education, training | Hospitality | Hotel management, hotel business | Safety and security issues | Special services for disabled visitors | Staff training | Standards

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