Following the European Commission's Mandate/M371 this Final Report provides an overview of current and future European service standardization activities, bringing together the results of all 11 projects into an overall comprehensive analysis. The report: Summarizes the methodology and activities undertaken; Outlines the overall findings from the research and seminars, highlighting: details of standardization work already started at the CEN level; details of standardization work to start following the feasibility work and needs for future service standardization activities; Provides recommendations and conclusions, Outlines the next steps.
EDF considers that the developments of terminology and classification standards are necessary in these areas as a pre-requisite for any future initiative on access to transport and tourism services. Clarifying the definition of disability on one hand, and of accessibility to transport and tourism services on the other, is crucial. EDF underlines the importance of basing all standardisation initiatives on the social model of disability and on a human rights approach.
ANEC considers that a European horizontal legislative framework should be established to cover the safety and quality of all tourism and transport services. Such a framework should apply also to more vulnerable consumers, such as children or older persons. This framework should be underpinned by formal standards. Moreover, ANEC stresses the need for CEN to put in place an effective strategy to ensure the balanced involvement of all relevant stakeholder groups in the development of any standards in this field, and in particular to ensure the involvement of organisations representing disabled or older persons.
Presentation by Ivor Ambrose, Managing Director of ENAT, at the "Accessi Tourisme Simposium. Building Accessible Destinations", Autonomous University of Barcelona, Spain.
This Guide presents a selection of 19 destinations which offer a full range of adapted tourist resources so that everyone has the chance to enjoy Catalonia's important cultural heritage, its impressive landscapes, its rich gastronomy, and even sporting activities.
OpenBritain is set to become the UK's premier information service on accessible tourism as the two leading brands for disability information, OpenBritain and DisabledGo, come together, with over 50,000 inspected venues being supplied by DisabledGo to the www.openbritain.net website.
ENAT is pleased to present this short video from the ENAT Congress, made by Dirk Janczewski. It features interviews with delegates and short clips from presentations, giving a flavour of the event.
Over 30 of the presentations and speeches given at the 2nd ENAT International Congress in Vienna are now available for downloading. They include keynote addresses, workshop reports and case studies from many countries on a variety of subjects.
Within the framework of of the European Union's Operational Programme of Territorial Cooperation between Spain, France and Andorra 2007-2013 (Interreg IV A), the project Accessi Tourisme is a triennial project of cross-border cooperation on Accessible Tourism, between the Department of Turisme de Catalonia and its conterparts, the Departmental Committee of Eastern Pyrenees Tourism, and the Elsa Fundació NGO.
The ETCAATS project has two main aims: 1). to develop an online training course in accessible tourism from existing innovative content selected from previous Swedish work and supplemented with other international training materials; and 2). to develop a ‘Road map’ for an EU certification system for the area of accessible tourism vocational training, in line with the European Qualifications Framework. The target groups for the course include employers and personnel in the tourism industry.