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  • CEN Summary, Background and Proposals related to European Commission Programming Mandate M/371 in the Field of Services

    Following the European Commission's Mandate/M371 this Final Report provides an overview of current and future European service standardization activities, bringing together the results of all 11 projects into an overall comprehensive analysis. The report: Summarizes the methodology and activities undertaken; Outlines the overall findings from the research and seminars, highlighting: details of standardization work already started at the CEN level; details of standardization work to start following the feasibility work and needs for future service standardization activities; Provides recommendations and conclusions, Outlines the next steps.

  • European Disability Forum Comments on AFNOR Feasibility Study on Accessibility to Tourism and Transport Services to Disabled People

    EDF considers that the developments of terminology and classification standards are necessary in these areas as a pre-requisite for any future initiative on access to transport and tourism services. Clarifying the definition of disability on one hand, and of accessibility to transport and tourism services on the other, is crucial. EDF underlines the importance of basing all standardisation initiatives on the social model of disability and on a human rights approach.

  • ANEC Comments on AFNOR Feasibility Study on Accessibility to Tourism and Transport Services to Disabled People

    ANEC considers that a European horizontal legislative framework should be established to cover the safety and quality of all tourism and transport services. Such a framework should apply also to more vulnerable consumers, such as children or older persons. This framework should be underpinned by formal standards. Moreover, ANEC stresses the need for CEN to put in place an effective strategy to ensure the balanced involvement of all relevant stakeholder groups in the development of any standards in this field, and in particular to ensure the involvement of organisations representing disabled or older persons.

  • Accessible Tourism: European Union and United Nations Policy on The Accessibility of Disabled People to Travel, Tourist Accommodation and Venues

    More than half a billion persons in the world are disabled as a result of mental, physical or sensory impairment. The right of disabled persons to participate fully in the social life and development of their societies and to enjoy living conditions equal to those of other citizens, as well as to share equally in the improvements in living conditions resulting from social and economic development has been largely recognized by international and european union resolutions. This right is closely related to the accessibility of the disabled to transport and tourist destinations. In this paper we focus on the initiatives undertaken by the European Union and the United Nations on accessible tourism. These initiatives are based on two elements: The first is to make real improvements at tourist destinations by implementing improved standards in tourist and travelling infrastructure and the second is to make information about the accessibility of tourist destinations widely available to the tourist industry and its customers. Both elements imply the involvement of tourist authorities, travel agencies, hotels, voluntary organizations and others involved in organizing recreational activities or travel opportunities, who should offer their services to all, taking into account the special needs of persons with disabilities.

  • A Profile of Travellers Looking for Accessible Travel Destinations

    This report is based on the 2006 Travel Activities and Motivations Survey (TAMS), which examines the recreational activities and travel habits of Canadians and Americans over a two-year period (2004 and 2005), relating to travel of one or more nights. The survey provides detailed information on travellers’ activities, travel motivators, places visited, type of accommodation used, their impressions of Canada, demographics and media consumption patterns.

  • Accessible Tourism. Good Practice Guide, Catalonia

    This Guide presents a selection of 19 destinations which offer a full range of adapted tourist resources so that everyone has the chance to enjoy Catalonia's important cultural heritage, its impressive landscapes, its rich gastronomy, and even sporting activities.

News Items

  • Dr. Simon Darcy Opens New Blog on "Accessible Tourism Research"

    With thousands of blogs appearing on the Web every minute, it takes something special to make any single one of them stand out from the crowd. For those interested in research on accessible tourism, Dr. Simon Darcy's new blog on Accessible Tourism Research holds significant promise of making research findings more accessible to everyone. Also, it can help to shape the international agenda of research and development in this growing and diverse field of study.

Project Items

  • Accessi Tourisme Project

    Within the framework of of the European Union's Operational Programme of Territorial Cooperation between Spain, France and Andorra 2007-2013 (Interreg IV A), the project Accessi Tourisme is a triennial project of cross-border cooperation on Accessible Tourism, between the Department of Turisme de Catalonia and its conterparts, the Departmental Committee of Eastern Pyrenees Tourism, and the Elsa Fundació NGO.

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