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  • South East England Aims To Be UK's Most Accessible Region

    In keeping with the South East of England's unique heritage as the birthplace of disability sport, which began some 60 years ago at Stoke Mandeville in Buckinghamshire, Tourism South East is leading on several ground breaking projects and aiming to be the UK’s most accessible region.

  • ITB Berlin Accessible Tourism Market Potential and Best Practices

    Brian Seaman of Tourism for All UK reports: On Friday the 12th March, ITB Berlin, the largest tourism trade exhibition of its kind, hosted a two hour workshop on accessible tourism. Panellists discussed how Europe is meeting the needs of disabled visitors, followed by in-depth Questions and Answers.

  • Meet ENAT President Lilian Müller and UN Chairperson Mohammed Al-Tarawneh at ITB Berlin

    ENAT joins the world's biggest travel trade show this week at ITB Berlin, where ENAT President Lilian Müller will meet delegates and speak on the subject of Accessible Tourism for All. She is joined by Mr. Mohammed Al-Taranweh, Chairperson of the UN Committee on the Rights of People with Disabilities, and other distinguished speakers.

  • "Access on Wheels". Linking Customers with Providers of Accessible Tourism and Travel in Europe

    Belgian, Bert van Driel became a wheelchair user in 2007. However, he wanted to remain active. Bert realised that active wheelchair users need to carefully plan any activity. During this process, he noticed that most on-line information is not accurate and outdated. Bert started the non-profit organisation "Access on Wheels" in 2009 as an independent forum by and for wheelchair users.

  • UK's TourismSouthEast Podcast on Accessibility for Business

    TourismSouthEast in the United Kingdom reviews some of the ways in which businesses can invest to make their facilities and services accessible for all. For relatively small costs it is possible to offer accommodation that is suitable for everybody. The podcast offers tips and advice to help businesses tap into the accessible tourism market, worth some 40 billion pounds a year.

  • Public Consultation: Review of the European Package Travel Directive

    The Package Travel Directive (PTD), which came into effect in 1990, is aimed at protecting consumers in the area of package travel. Some of the most important rules concern the liability of package organisers and retailers, who must accept responsibility for the performance of the services offered. The Commission is now inviting comments from consumers and businesses as part of its review of the PTD.

ENAT Library Items

  • Accessible Tourism: Making it Work for Your Business

    No sensible person in business makes life more difficult for their customers. The most successful businesses make life easier. The information in this leaflet will make both your life easier and your business more successful.

  • CEN Summary, Background and Proposals related to European Commission Programming Mandate M/371 in the Field of Services

    Following the European Commission's Mandate/M371 this Final Report provides an overview of current and future European service standardization activities, bringing together the results of all 11 projects into an overall comprehensive analysis. The report: Summarizes the methodology and activities undertaken; Outlines the overall findings from the research and seminars, highlighting: details of standardization work already started at the CEN level; details of standardization work to start following the feasibility work and needs for future service standardization activities; Provides recommendations and conclusions, Outlines the next steps.

  • Accessible Tourism: European Union and United Nations Policy on The Accessibility of Disabled People to Travel, Tourist Accommodation and Venues

    More than half a billion persons in the world are disabled as a result of mental, physical or sensory impairment. The right of disabled persons to participate fully in the social life and development of their societies and to enjoy living conditions equal to those of other citizens, as well as to share equally in the improvements in living conditions resulting from social and economic development has been largely recognized by international and european union resolutions. This right is closely related to the accessibility of the disabled to transport and tourist destinations. In this paper we focus on the initiatives undertaken by the European Union and the United Nations on accessible tourism. These initiatives are based on two elements: The first is to make real improvements at tourist destinations by implementing improved standards in tourist and travelling infrastructure and the second is to make information about the accessibility of tourist destinations widely available to the tourist industry and its customers. Both elements imply the involvement of tourist authorities, travel agencies, hotels, voluntary organizations and others involved in organizing recreational activities or travel opportunities, who should offer their services to all, taking into account the special needs of persons with disabilities.

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