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  • Tiresias Accessible Tourism Guidelines

    Why should venue owners consider accessible tourism? This website provides links to a range of resources that tourist venue owners can use to gain insight and develop their services for disabled and elderly tourists. The information was compiled as part of the EU funded 'Happy Tourist' project.

  • Promoting disabled friendly tourist facilities in the cross-border area (NETMEN)

    The project seeks to promote disabled friendly tourist facilities in the cross-border area of Slovenia-Austria due to disabled people being deprived from using tourist facilities, as well as the rejection of disabled guests by the tourist organisations. The project is co-financed by the European Union (European Regional Development Fund) within the framework of the Initiative Programme of INTERREG Community IIIA Slovenia-Austria 2000-2006. The initiator of the project is ŠENT – National Association for Mental Health.

ENAT Library Items

  • A Methodology for Testing Accessible Accommodation Information Provision Formats

    This Australian research paper presents a methodology for market testing four information formats for the mobility dimension of accessible accommodation. The information formats are based on current practice and proposed information formats. They are: AAA Tourism access icons; Spinal Cord Injury Australia’s representation of Australian Standard 1428; floorplan representation; and virtual tours/OSSATE.

  • ENAT Study Report No. 3. Towards 2010: Disability Policy Challenges and Actions for the European Tourism Sector

    The title of this report refers to 2010, the year which was set as the end-point of the European Disability Action Plan. The plan was launched in 2003, to combat discrimination and improve the participation of disabled citizens in European society. The report examines European tourism policy developments over the past two decades and argues that new policies are needed to make tourism accessible for all on a much wider scale. This is due to three critical factors: global competition, demographic ageing - with more older and disabled citizens wanting to travel, and the strengthening of disability rights, which will bring increased demand for accessible tourism services. The report presents new policy objectives and targets, and a 'Road Map' for how accessible tourism policies might be implemented across Europe in the years ahead.

  • ENAT Study Report No. 1. Rights of Tourists with Disabilities in the European Union Framework

    Accessibility in tourism in a social right that concerns all citizens in Europe. In Europe it is estimated that 10% of the population have some type of disability, this means around 50 million people. And this number will continue to grow due to the inevitable process of demographic change as half of them are over 65. It can be deduced that accessibility is essential for 10% of the population, necessary for 40% and convenient for 100% of the population. In recent years the rights of disabled people to travel and to participate in tourism, leisure, sport and other activities away from home have been strengthened in a number of areas by legislation and regulations at international, European and national levels. This report presents an overview of the key legislation and the way in which the rights of people with disabilities are being extended and safeguarded. The report shows many examples of how the front-runners in sections of the tourism industry are beginning to respond to the increasing demand for accessible tourism products and services.

  • ENAT Study Report No. 2. Services and Facilities for Accessible Tourism in Europe

    As part of the two year ENAT work programme 2006 – 2007, a study of services and facilities for accessible tourism in Europe was conducted by Toegankelijkheidsbureau (Belgium). This report presents definitions of accessible tourism, the target public and their specific needs, leading to an overview of services and facilities that tourism providers can adopt to improve accessibility.

News Items

  • ENAT Proposes CEN Workshop Agreement on Accessible Transport and Tourism Services

    ENAT is putting forward plans to develop a 'Consensus Document' of specifications for accessible transport and tourism services for disabled people. The proposal aims to bring together industry, public authorities, disability NGOs and consumer organisations under the auspices of a CEN Workshop Agreement to identify good practices and agree on a set of basic guidelines. A draft document describing the planned 14-month workshop and how to participate is now available for downloading. Interested organisations are invited to provide their comments on this draft by 30th November 2008.

  • Scandic Hotels invests heavily in accessible rooms

    The Scandic hotel chain, which since 2003 has been working to make its hotels accessible to disabled guests, is now stepping up the pace of the conversion programme. In 2008 alone, Scandic will add over 100 accessible rooms, as well as raising the standard of the accommodation by providing height-adjustable beds. The aim is to meet increased demand.

  • New ENAT Studies on Disabled Tourists' Rights and Services for Accessible Tourism

    Two new studies produced by ENAT research staff are now available for download from the ENAT website. The first report, " Rights of Tourists with Disabilities in the European Union Framework" examines the key legislation and the way in which the rights of people with disabilities are being extended and safeguarded. The second report, "Services and Facilities for Accessible Tourism in Europe" presents definitions of accessible tourism, the target public and their specific needs, and an overview of services and facilities that tourism providers can adopt to improve accessibility. Both reports include many examples of good practice drawn from several European countries, illustrating a range of accessible tourism and travel services.

  • New UK publication: Guidance on accessibility of large hotel premises and hotel chains

    This 'Publicly Available Specification' (PAS) has been developed by the Equality and Human Rights Commission (EHRC) and VisitBritain in collaboration with The British Standards Institution (BSI). The book is intended to help owners and managers of large hotels and hotel chains meet their obligations under the UK Disability Discrimination Act (DDA).

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