World Travel Market London - Accessible Tourism Events Update
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7 to 10 November, London. At the world's major travel and tourism fair, Accessible Tourism will be well represented with two Seminars and an Advice Clinic. This update gives you the latest information.
7 to 10 November, London. At the world's major travel and tourism fair, Accessible Tourism will be well represented with two Seminars and an Advice Clinic.
This update gives the latest information.
Tuesday 8th November: Seminar
The business case for taking responsibility for ensuring access for all
WTM link:
http://www.wtmlondon.com/page.cfm/Action=Seminars/SeminarID=27
Date/Time: 08 Nov 2011
11:00-12:00
Location: North Gallery Room 4 + 5
Chairperson: John de Vial, Head of Financial Protection, ABTA; Director, Travelife Limited; Trustee, ABTA LifeLine; Trustee, The Travel Foundation; Chair, Advisory Committee, ICRT ABTA.
Speakers
- Magnus Berglund, Disability Ambassador, Scandic Hotels
- Craig Grimes, Director, The Experience Community
- Jennifer Littman, Chief Executive, Tourism for All UK
- Keith Richards, Director, Raleo Ltd
Seminar Details
There are significant numbers of people with disabilities who wish to travel, the diversity of disabilities is often still not recognised. It is not just about wheelchair access. Four panellists will share their experience of the issues and why it makes business sense to provide holidays for disabled people. It is challenging but it makes good business sense.
Wednesday 9th November: Seminar
Accessible Tourism - Organised by the European Network for Accessible Tourism, ENAT
WTM link:
http://www.wtmlondon.com/page.cfm/Action=Seminars/SeminarID=45
Date/Time: 09 Nov 2011
16:00-17:00
Location: North Gallery Room 6 + 7
New! 9.11.2011 Download all the ENAT Seminar presentations in PDF format from the right-hand panel.
Speakers
- Magnus Berglund, Disability Ambassador, Scandic Hotels
- Ross Calladine , Skills, Welcome & Accessibility Manager , VisitEngland
- Andrew Daines, Travel and Tourism professional
- Veroniek Maat , ENAT and Accessible Travel Netherlands
- Bert Morris , Consultancy Services
- Alexander Rehm, Head of Online Technologies, NVG
- Brian Seaman, Tourism for All Services UK
- Chris Veitch , Independent Consultant
- Andy Wright, Managing Director , Accessible Travel & Leisure
Seminar Details
ENAT presents a round-up of the key issues in making tourism offers accessible and inclusive for all visitors. Highlighting the latest market data and research findings, we will show how businesses and destinations are winning market share by offering accessible infrastructure and services.
Tourist Boards, DMOs, attractions, hotels, airlines and booking agents can all play a part in catering for the growing market of seniors, families and people with disabilities. Here’s where you can begin.
Speakers and Topics:
16:00 |
Veroniek Maat |
Welcome and Introduction |
16:10 |
Chris Veitch |
Accessibility and Customer Care |
16:15 |
Andrew Daines Tourism Consultant |
Quality in Tourism |
16:20 |
Alexander Rehm NVG |
Accessibility information in tourism marketing |
16:25 |
Ross Calladine VisitEngland |
Accessible tourism market |
16:30 |
Brian Seaman |
Access Statements for Tourism Businesses |
16:35 |
Bert Morris |
The FIA Guide for the Disabled Traveller |
16:40 |
Magnus Berglund Scandic Hotels |
Making Every Visitor Feel Welcome |
16:45 |
Andy Wright Accessible Travel |
Accessible Travel |
16:50 |
Chris Veitch |
Two new books on Accessible Tourism: |
16:55 |
Veroniek Maat |
Summing Up |
Download the Seminar Programme in PDF format from the right-hand panel
Thursday 10th November: WTM Advice Clinics
WTM link:
http://www.wtmlondon.com/page.cfm/Action=Seminars/SeminarID=62
Date/Time: 10 Nov 2011
12:00-15:00
Location: WTM Meridian Club Lounge North Hall - AF725
Speaker/Clinician (!) Brian Seaman, Tourism for All Services UK
Read Brian's short bio at the following link:
http://www.wtmlondon.com/page.cfm/action=ConfSpeaker/SpeakerID=262
They offer visitors invaluable hints and tips on dealing with the challenges for today's market...
Make your 15-minute one-to-one appointment with the Experts now.
Link to register:
http://www.wtmlondon.com/page.cfm/Link=949/nocache=19102011