tactall: a European Initiative to Improve Skills in the Accessibility Market

The project aims to create new learning packages for on-line delivery, promote ’The Accessible City’ concept and improve the skills, knowledge and awareness of companies and employees associated with the tourism sector.

Co-funded by the EU Leonardo Programme, this "transfer of innovation" project builds on the methods and experience of a previous Leonardo project, ERTD “European RuralTourism” www.ertd.info.

Objectives

• Transfer experience in tackling ‘accessibility’ issues to promote Tourism for all
• Develop new training course based on methodology of ERTD project www.ertd.info
• Pilot/evaluate new learning modules/content
• Seek to integrate in national VET frameworks
• Disseminate outcomes to stakeholders
• Investigate potential to establish Accessible City network in Europe

Target Groups

• People who work within the Tourism and Hospitality sector (or any other service sector)
• Teachers and new learners in the Tourism and Hospitality sector (or other service sector)
• Staff in political and social institutions and organisations who make decisions and policy regarding tourism, particularly in relation to accessibility for the disabled, older people, carers.

Primary Project Outcomes

• Identification of training needs through analysis of target groups in partner countries.
• Adaptation of ERTD course structures (www.ertd.info), processes and procedures to new modular training package.
• Creation of new learning and e-learning content.
• Piloting, trialling and evaluating of the “Accessible City” training package.
• Creation of the Accessible City project website/web portal which will facilitate discussion forums and communication.
• Investigation of the potential for integration within national curricula and/or qualification frameworks.
• Dissemination and exploitation of project results.
• Development of the Accessible City Network.

Skills Objectives

• Understand the meaning of functional diversity
• Know where to find (relevant) information, resources and possibilities
• Analyse and understand social, cultural and economic reasons for accessibility for all
• Acquire the ability to interact with different groups with functional diversities
• Understand the needs the of functionally diverse people and the services available to them
• Learn how to improve the services and state any changes the business needs to make (ACTION plan)
• Understand the policy and legislation of your own country/region with regard to accessibility
• Understand how to communicate with members of staff (and others) to make them aware of need to make services accessible to all
• CaseStudies

Further information

www.tactall.org