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Accessibility Online Learning Burst: Respecting Differences and Disabilities

23/06/2009 | 0 comments

The 'Respecting Disabilities and Differences' online training session looks at some of the ways you could make your business more accessible to attract a wider range of visitors. It looks at how accessibility affects everyone today in general, then offers suggestions to help you make the best changes for your business.

Put aside just 15 minutes and click your way through our thought provoking scenarios that will make you want to learn more...

The course includes short introductions to sensitive or difficult subjects which are relevant to any tourism business. Typical cases are presented and you can test your knowledge at several points, learning more about customers' needs and how to respond with care and respect.

To take the course, go directly to the Learning Burst webpage.

On completion of the course, you can request a Certificate.

More resources for tourism providers are available at the Tourism South East "Accessibility" webpage.

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General Information

Submitted by: Ivor Ambrose
Language(s): EN
Start Year: 2009
URL: http://www.industry.visitsoutheastengland.com/site/accessibility/accesssibility-online-learning-burst
Countries: United Kingdom

Reference

Publisher: Tourism South East (UK)
Date published on the web: 20/05/2009

Target Group(s)

Employers and Employers organisations | Professionals and professional bodies | Tour guides | Tour operators | Tourist venue owners / managers | Travel agents

Keyword(s)

Accessibility information, access guides | Accommodation services | Age-related issues, (seniors) | Customer relations | Demographics | Education, training | Hospitality | Hotel management, hotel business | Management of tourist venues and attractions | Safety and security issues | Special services for disabled visitors | Staff training

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