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DIADA - Developing and Introducing a New Training Approach in the Tourism Sector.

30/10/2007 | 0 comments

Logo of the DIADA project

The main aims of this project will focus on:

  • identifying and defining requirements and possibilities of demand and supply sides (both disabled people and tourist industry workers)
  • preparing the detailed analyses of required, ideal information model for disabled tourists, by including disabled people in the whole process
  • elaboration of the training programme model including: theory, practice, tools (including manuals) and procedures.
  • Evaluation of the training programme by conducting pilot training of potential auditors using new teaching approach: long-distance "diada"s (pairs of auditors (trainees) always consist of one person without severe disabilities (from sector side) and person with disability (mobility, hearing difficulties, visual impaired etc.). The aim of pilot training is a verification of the training system and implementation of eventual corrections.
  • Dissemination of the training system along with the idea of tourism for all. Mini awareness raising campaign focused on the benefits for tourist sector resulting from the ability to give competent information for people with disabilities and providing accessible services.

The project has published several training documents and has established an on-line training module which is accessible via the project website.

Supplementary note, (23 February 2009): The website URL no longer works.  

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General Information

Submitted by: Ivor Ambrose
Language(s): DE | EL | EN | IT | NL | PL | RO | SV
Start Year: 2005
End Year: 2007
Acronym: DIADA
URL: http://apintech.com/diada/index.html
Countries: Germany | Greece | Italy | Netherlands | Poland | Romania | Sweden

Reference

Publisher: DIADA

Target Group(s)

Academics / teachers | Employees and Trades Unions | Employers and Employers organisations | Organisations of disabled people | Policy makers /Decision makers / Government | Professionals and professional bodies | Tourist venue owners / managers

Keyword(s)

Accessibility auditing | Customer relations | Education, training | Employment, working conditions | Hotel management, hotel business | Management of tourist venues and attractions | Special services for disabled visitors | Staff training | Tourist information services

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